FAQ

What is the shipping policy?

We offer worldwide shipping! Shipping costs are calculated at checkout based on your location. Orders over $5,000 qualify for free shipping. For specific delivery timeframes, please refer to the estimated delivery date provided during checkout.

Can I customize the color of the spa chairs and beds?

Yes! All our products, including the manicure pedicure spa chairs, massage shampoo head spa beds, and head spa pedicure bed, can be fully customized with your choice of leather color and branding. For more details or to discuss your specific requirements, please contact us.

Do you offer bulk pricing for wholesale orders?

Absolutely! We provide special discounts for bulk orders and wholesale customers. Please reach out to us for a personalized quote based on your order size and location.

What is your return policy?

As all of our products are custom-made to order, we do not accept returns or exchanges. Please carefully review your order details, including customization options, before completing your purchase. If you have any concerns about your order, please contact our customer service team within 7 days of delivery, and we will do our best to assist you.

Are your products easy to assemble?

Yes, our products are designed for easy assembly. Each item comes with detailed instructions and all necessary tools. We also offer video tutorials if you need extra assistance.

Do you offer warranty on your products?

Yes, all our products come with 1 year warranty. Please check the specific product page or contact us for warranty details.

How can I contact customer support?

You can reach our customer support team by filling out the contact form on our website, sending us an email at [your email], or calling us directly. We're here to help!